Employee Handbook

INSTANT DOWNLOAD!

All sales are final. No refunds are offered on deposits or payments for any package in which service has been rendered. All sales are final on digital or instant downloads. No refunds are issued for digital or instant downloads unless under the following exceptional circumstances: Non-delivery of the electronic product – download issues due to issues originated from client’s e-mail service provider or unzipping difficulties. Claims for non-delivery must be submitted within 7 days from the date of the purchase with provided proof that item was not able to be downloaded or opened. A digital product is considered received and downloaded if no claim was submitted. For such requests, we issue refunds within 7 days from the date of the purchase.